american mystery shoppers
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What is a Meenthe mystery shopper?

A mystery shopper is a panellist trained in mystery-shopping techniques to measure the quality of service delivered by a brand..

By applying a precise scenario, he comes into contact with the staff, consumes a product or a service. They observe how they are treated, with complete objectivity. To become a mystery shopper, you need to be at ease in a wide range of environments, with rigor, objectivity and a keen sense of observation as your key qualities.

It provides objective observations to help analyze the quality of service and improve the customer experience. Thanks to you, retailers know what’s going on in-store.

The Meenthe mystery shopping can be a source of additional income for those who take part.

What qualities should a mystery shopper possess?

Play a character without being spotted!

Playing a role

You need to have a certain talent for acting, because the aim is not to buy, but to evaluate: you need to be able to pass yourself off as an ordinary customer without being spotted.

Critical thinking skills

You have to judge the quality of the establishment based on your feelings, not your personal tastes.

Respecting instructions

Mystery shoppers don't operate without prior instructions, and must respect a very precise scenario at the selected location, so as not to bias the results of the investigation.

We recruit and train motivated and rigorous mystery shoppers in the United States.

Join the Meenthe Mystery Shopping community!

Sign up

How does mystery shopping work?

Choose your Mystery Shopping missions freely!

Choose the missions that interest you

Register quickly and free of charge on the Meenthe panel to be contacted.

Receive confirmation of award

Mystery shopper assignments are assigned according to your profile and location.

Realize your mission

Our teams will help you carry out your assignments and ensure that your survey runs smoothly.

Round off your monthly income

A mystery visitor is given the opportunity to travel to a given location to carry out a secret mission, following precise instructions.